Privacy Policy

How we collect, use, and protect your personal information

Last Updated: December 2024

Information We Collect

We collect information you provide directly to us and information we collect automatically when you use our services.

Personal Information You Provide

  • Full name and contact details
  • Phone number and WhatsApp contact
  • Email address for communications
  • Property address and location details
  • Project requirements and specifications

Information Collected Automatically

  • IP address and location data
  • Browser type and version
  • Device information and operating system
  • Website usage patterns and preferences

How We Use Your Information

We use the information we collect for the following purposes:

  • Provide and improve our construction and renovation services
  • Communicate with you about projects and appointments
  • Prepare and deliver project quotes and estimates
  • Schedule site visits and consultations
  • Analyze and improve our website and services
  • Comply with legal obligations and protect our rights

How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following circumstances:

Service Partners

We may share information with trusted contractors, suppliers, and service providers who help us deliver our services.

Legal Requirements

We may disclose information when required by law or to protect our rights, property, or safety.

Business Transfers

Information may be transferred if our business is sold, merged, or acquired.

Data Security

We implement appropriate security measures to protect your personal information:

  • Data encryption during transmission and storage
  • Limited access controls and authentication
  • Regular security monitoring and updates
  • Prompt security patches and system updates

While we strive to protect your information, no method of transmission over the internet is 100% secure.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information we hold
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Restriction: Request restriction of processing your information
  • Objection: Object to processing of your information for marketing purposes

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for the following periods:

  • Project-related information: 7 years after project completion
  • Marketing communications: Until you opt out
  • Legal compliance: As required by applicable laws

Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience:

  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: Help us understand how you use our website
  • Marketing Cookies: Used to deliver relevant advertisements

You can manage cookie preferences through your browser settings.

Third-Party Services

Our website may use third-party services that have their own privacy policies:

  • Google Analytics: For website analytics and performance monitoring
  • WhatsApp Business: For customer communication and support
  • Email Services: For email communications and newsletters

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.

We will notify you of any material changes by posting the updated policy on our website and updating the 'Last Updated' date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

privacy@proofitout.com
+971 50 XXX XXXX
Dubai, UAE
Sunday - Thursday, 9 AM - 6 PM